Pest control


The Council offers pest control services for both homes and businesses.

Our team of highly experienced pest control technicians based in the heart of South Shields has comprehensive knowledge of dealing with a wide variety of pest problems and how to prevent them. 

Pests we deal with

  • ants
  • rats
  • wasps
  • mice (treatable only indoors)
  • bedbugs
  • fleas
  • cockroaches
  • beetles
  • many other pests which cause environmental or structural damage

Pests we don't deal with

  • bats
  • slugs
  • snails
  • spiders
  • rabbits
  • foxes
  • woodworm

Pest control charges

Pest control charges
Pest ControlCharge (£) Nov 23 Incl VAT
Eradication of wasps/fleas/ants/other pests76.00
Eradication of Cockroaches143.50
Eradication of Bedbugs163.00
Commercial hourly rate for Pest Control125.50
Domestic Mouse Treatment (incl VAT)76.00
Rat Treatment (External to the property)53.00
Rat Treatment (inside the property)76.00
Advice Visits26.50
Pest Control Charge for 'Abortive Visits'35.50

The pest control charge for a 'Failed Appointment' is £32.50. 

These are visits that have been booked in with the agreement of the tenant but fail to attend. For example, they are not home or do not allow access. 

All charges are inclusive of VAT.

Treatments for ants, cockroaches, fleas, garden beetles, garden mites, earwigs, wasps, woodlice, and other pests are included in your rent payment if you are a South Tyneside Homes tenant.

Pest control for businesses

Businesses can choose from:

  • a "one off" treatment to tackle pests
  • a service contract that is specifically tailored to meet your needs, whether it be preventing or removing pests that may threaten your business.

Why choose a service contract

  • reduced call out times
  • frequent visits to your business premises including help to prevent problems
  • written reports of our findings and recommendations
  • written scheme of services
  • assurance that legislation is met and your business is safeguarded
  • we can assure other local government agencies that any problems are being dealt with quickly, efficiently and effectively

Service contracts are offered at competitive rates. To arrange a free, no obligation quote contact us on 0191 427 7000.

Report a pest problem

Report a pest problem

Tell us if you would like a pest control officer to visit your home or business.

To make an appointment, call us on 0191 427 7000, or:

Report a pest problem online

More information

For more information or to get in touch with our Pest Control Team, contact:

Environmental Health
Level 2
Town Hall and Civic Offices
Westoe Road
South Shields
NE33 2RL

Phone: 0191 427 7000