Cost of living and warm spaces

Other support and advice

Money and debt advice

Check if you are entitled to benefits

South Tyneside Council provides:

The government provides other benefits, such as Universal Credit, Tax Credits, Job Seeker's Allowance and low-income benefits, disabilities benefits and benefits for families.

You can use an independent, free benefits calculator to check what you could be entitled to. See GOV.UK: Benefits calculator.

Also see GOV.UK: Benefits


Entitledto is an organisation which works with councils and housing associations to help people claim benefits - it provides an easy to use  calculator to help people find out what they are entitled to and go on to make a claim.

Energy and water bills

  • British Gas Energy Trust
    Helping families and individuals experiencing hardship who are struggling with energy debts.
  • OVO Energy Fund
    Helping people who've fallen behind with their energy payments to OVO.
  • E.ON Energy Fund
    Helping the most vulnerable existing or previous customers of E.ON Energy. The Fund can help pay current or final E.ON energy bill arrears to customers living in England, Scotland or Wales.
  • EDF customer support fund
    Providing support for those who may be struggling with their household energy bills. From insulation and replacement heating systems to energy-efficient white goods.
  • Scottish Power Hardship Fund
    If you're on a lower income and are struggling to pay your energy bills, you may be eligible for the ScottishPower Hardship Fund.
  • Simple energy advice
  • Energy saving trust
  • Stay Switched on Campaign: Let's Help our Communities Keep Safe
    Sign up to your energy supplier's priority service register to see if you're eligible for extra support.
  • Northumbrian Water SupportPlus
    If you're on a low income, less than £17,005 per annum, or receive pension credit, Northumbrian Water may be able to reduce your bill by up to 50%.
  • Northumbrian Water WaterSure
    If you have a water meter Northumbrian Water will cap your metered charges, if you use more water than average, for reasons that can't be helped, such as a disability.
  • Northumbrian Water Financial Support
    Offering a range of ways to help if you are struggling with water bills.
  • LEAP
    A free service that is helping people keep warm and reduce their energy bills without costing them any money.

Crisis support, food and household items

  • Crisis support
    If you have a financial crisis, you may be able to get short-term financial help.
  • Food banks
    Food banks supply food parcels for individuals and families in crisis.
  • Warm spaces South Tyneside
    Public spaces you can go to if you need to get warm, save money on heating costs, avoid social isolation, and receive support and advice.
  • Greggs Foundation Hardship Fund
    Grants may be available from the Greggs Foundation Hardship Fund for white goods / carpets / baby items / clothing and vouchers for food shopping.
  • Support with heating and insulation (Energy Company Obligation)
    Home energy efficiency measures such as insulation and upgrading inefficient heating for low income and fuel-poor households.
  • Eon Next
    A replacement scheme for white goods if they become broken or are in a poor condition.

Jobs and skills support

  • South Tyneside Works
    South Tyneside Works offers a range of over 250 courses to help you get into work, change career path and to improve your skills. Eligible learners will be fully funded and have nothing to pay towards the cost of the course.
  • Employment and training agencies in South Tyneside
    Agencies in South Tyneside to help you get back into work, training, or education, or support you with setting up your own business.
  • Local Government Pension Scheme (LGPS)
    Help and support from the Local Government Pension Scheme during the cost of living crisis.

Health and wellbeing

Support with education

Other support