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Coronavirus (COVID-19): Children's centres and early years

  1. National lockdown
  2. Private day nurseries, pre-schools and childminders
  3. Families Information Service
  4. Information for parents and carers
  5. Information for providers
  6. Department for Education coronavirus helpline

National lockdown

Stanley day care centres are open as normal. Parents with any queries are asked to contact the day care manager by phone.

All Children centres are closed to the general public.

Outreach services are continuing and individual families will be contacted by their identified outreach officer. For all other queries, parents are advised to contact their nearest children centre by phone.

During the national lockdown: 

  • early years settings (including nurseries and childminders) remain open
  • vulnerable children and children of critical workers can continue to use registered childcare, childminders and other childcare activities (including wraparound care)
  • parents are able to form a childcare bubble with one other household for the purposes of informal childcare, where the child is under 14. This is mainly to enable parents to work, and must not be used to enable social contact between adults
  • some households will also be able to benefit from being in a support bubble
  • nannies will be able to continue to provide services, including in the home

Private day nurseries, pre-schools and childminders

We are aware that Sunshine Playgroup is currently closed. 

We will update this page as we hear from other settings. Last updated Wednesday 6 January 2021.

Families and or professionals requesting childcare are asked to contact the settings direct to discuss their individual requirements or they can email our family information service on Cisinfo@southtyneside.gov.uk.

Families Information Service

All queries will be now be responded to via email: fis@southtyneside.gov.uk

Information for parents and carers

Education at home: GOV.UK: Help children aged 2 to 4 to learn at home during coronavirus

Closure of educational settings: GOV.UK: What parents and carers need to know about schools, colleges and other education settings during the coronavirus outbreak.  

Critical workers advice: GOV.UK: Guidance for critical workers who can access schools or educational settings.

Out of school settings: GOV.UK: Guidance for parents and carers of children attending out-of-school settings during the coronavirus (COVID-19) outbreak

Early years providers, schools and colleges in autumn term: GOV.UK: What parents and carers need to know about early years providers, schools and colleges in the autumn term

Early years providers, schools and colleges in the autumn term guidance in different languages: GOV.UK: Early years providers, schools and colleges in the autumn term: translations for parents and carers

Information for providers 

Reporting a serious childcare incident, including confirmed COVID-19 cases, to Ofsted can only be done via an online form (not phone or email). Visit GOV.UK: Report a serious childcare incident.

For recent guidance and support for providers, see: 

You can also look at the Department for Education's coronavirus guidance online at: GOV.UK: Guidance for schools and other educational settings.

Providers and childminders can also access financial help. You can view the Government guidance on available funding and financial support for education, early years and children's social care.

If your childcare setting is open, you can view guidance on how to implement social distancing measures.

Department for Education coronavirus helpline

The Department for Education has a coronavirus helpline which is available to answer questions about COVID-19 relating to education and children's social care.

Staff, parents and young people can contact this helpline.

Call 0800 046 8687 (8am to 6pm Monday to Friday, 10am to 4pm Saturday and Sunday)

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