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Coronavirus (COVID-19): Children's centres and early years


  1. Overview
  2. Private day nurseries, pre-schools and childminders
  3. Families Information Service
  4. Information for parents and carers
  5. Information for providers
  6. Department for Education coronavirus helpline

The Prime Minister's announcement on Step 4 of the roadmap

On Monday 5 July, the Prime Minister set out details of the final roadmap step (Step 4). Subject to a final review of the data, legal restrictions are set to end on Monday 19 July.

For more information on the roadmap, see GOV.UK: COVID-19 Response: Summer 2021.

The government are changing the controls that apply in early years, schools, colleges and higher education institutions. This is to maintain a baseline of protective measures while maximising attendance and minimising disruption to children and young people's education. 

New guidance has been published for arrangements in education settings from Step 4, see GOV.UK: Actions for early years and childcare providers during the COVID-19 pandemic (applies until Step 4).

This covers both the summer period and the following term, when children will return to school.


    Stanley day care centres are open as normal. Parents with any queries are asked to contact the day care manager by phone.

    Children's centres activities are taking place, contact the centre to book.

    Outreach services are continuing and individual families will be contacted by their identified outreach officer. For all other queries, parents are advised to contact their nearest children centre by phone.

    Private day nurseries, pre-schools and childminders

    Contact the setting directly to discuss your requirements, or email our family information service on

    Families Information Service

    We are now responding to all queries via email:

    Information for parents and carers

    Useful links: 

    Information for providers 

     Guidance for providers: 

    You can also look at the Department for Education's coronavirus guidance online at: GOV.UK: Guidance for schools and other educational settings.

    Providers and childminders can also access financial help. You can view the Government guidance on available funding and financial support for education, early years and children's social care.

    Reporting a serious childcare incident, including confirmed COVID-19 cases, to Ofsted can only be done via an online form (not phone or email). Visit GOV.UK: Report a serious childcare incident.

    Changing staff to child ratios and qualifications

    Changing staff to child ratios can only be made in exceptional circumstances. COVID-19 is considered to be an exceptional temporary circumstance, which means changes to the ratios can be made as long as the quality of care and safety and security of children can be maintained.

    For more information, see GOV.UK: Early years foundation stage: coronavirus disapplications

    Department for Education coronavirus helpline

    The Department for Education has a coronavirus helpline which is available to answer questions about COVID-19 relating to education and children's social care.

    Staff, parents and young people can contact this helpline.

    Call 0800 046 8687 (8am to 6pm Monday to Friday, 10am to 4pm Saturday and Sunday)

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