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Coronavirus (COVID-19): Children's centres and early years


  1. Overview
  2. Private day nurseries, pre-schools and childminders
  3. Families Information Service
  4. Information for parents and carers
  5. Information for providers
  6. Department for Education coronavirus helpline


    Stanley day care centres are open as normal. Parents with any queries are asked to contact the day care manager by phone.

    All Children centres are closed to the general public.

    Outreach services are continuing and individual families will be contacted by their identified outreach officer. For all other queries, parents are advised to contact their nearest children centre by phone.

    Private day nurseries, pre-schools and childminders

    Contact the setting directly to discuss your requirements, or email our family information service on

    Families Information Service

    We are now responding to all queries via email:

    Information for parents and carers

    Useful links: 

    Information for providers 

    Ofsted will resume on-site inspections of registered early years providers under the education inspections framework from Tuesday 4 May. To support this return, they have updated the early years inspection handbook for Ofsted registered provision.

    Guidance for providers: 

    On Tuesday 13 April the Department for Education updated the guidance for early years and childcare providers. It now includes information on singing in parent and child groups, educational trips, and for staff and children who are clinically extremely vulnerable: GOV.UK: Actions for early years and childcare providers during the coronavirus (COVID-19) outbreak

    You can also look at the Department for Education's coronavirus guidance online at: GOV.UK: Guidance for schools and other educational settings.

    Providers and childminders can also access financial help. You can view the Government guidance on available funding and financial support for education, early years and children's social care.

    Reporting a serious childcare incident, including confirmed COVID-19 cases, to Ofsted can only be done via an online form (not phone or email). Visit GOV.UK: Report a serious childcare incident.

    Department for Education coronavirus helpline

    The Department for Education has a coronavirus helpline which is available to answer questions about COVID-19 relating to education and children's social care.

    Staff, parents and young people can contact this helpline.

    Call 0800 046 8687 (8am to 6pm Monday to Friday, 10am to 4pm Saturday and Sunday)

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