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Coronavirus (COVID-19): Support and care for adults

South Tyneside Council is continuing to deal with the impact of coronavirus (COVID-19) across the Borough.

We want to reiterate that we are doing everything we can to support people to be safe and to limit the spread of the coronavirus in line with national government guidance.

We are working in a very fast paced environment and adapting to daily changes. Thank you for your patience and understanding during these unprecedented times. We will keep you updated as the situation unfolds.

Hagan Hall and Clasper Court

Due to a suspected case of Coronavirus (COVID-19), all visitor access to Clasper Court and Hagan Hall will be stopped with immediate effect from Tuesday 24 March until further notice.

We want to stress that this decision has not been taken lightly. However, the safety of our residents and staff is our top priority. South Tyneside Council is doing everything it can to support people to be safe and to limit the spread of the coronavirus in line with national government guidance. Where possible every effort will be made for extra social visits to be made to residents by staff. Staff will all maintain social distancing procedures.

We urge all residents to practice social distancing. Please refrain from gathering in any communal areas. Pubs, restaurants, leisure centres and similar venues across the country are currently shut as infections spread easily in closed spaces where people gather together.

Please keep in touch with other residents, family and friends where possible using remote technology such as phone, internet, and social media.

Residential and nursing care

Residential and nursing care provision remains open.

Please refer to guidance from the home regarding visiting.

We would also recommend you refer to the government guidance on social distancing.

Day services

Day services are now closed. All related social activities are being suspended until further notice.

Home care and independent supported living

South Tyneside Council is working with partners during these challenging times to continue to provide home care and independent supported living provision. South Tyneside Council's priorities are to support its most vulnerable residents, and will prioritise those with the highest level of need accordingly.

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